But what they did give me has got me thinking, and sometimes that's the real danger. In fairness to them, this is an international shipment so I wasn't expecting free shipping. Crappy shipping experience, what a bummer. I've got a decent-sized cart, I'm feeling great and am ready to check out when WHAM. I was just checking out the online store for a pretty high-end men's brand (who'll remain nameless), and was pumped to buy a couple of shirts. Smaller parcel carriers leverage platform, software partnerships for growth #logistics #partnerships #customerexperience #retailinnovation It'll be interesting to watch how the smaller carriers can carve out their own niches around specialty delivery experiences though. They also smartly realize when it makes sense to invest in developing your own tech, and when resources can be better spent building an ecosystem and delivering your services through partners like ShipperHQ But despite their enormous size, both FedEx and UPS do a surprisingly good job keeping up with tech. I will say though, competition and diversity in the carrier world can only benefit the consumer which is great. More like, these smaller carriers are finally getting into the game rather than changing it. Interesting article here about the rise of regional carriers, but I also think it's talking about some pretty table-stakes integrations as though they're game-changing innovations. This most definitely written for an audience of one (spoiler: it's me), but hopefully others get something out of it too! We can't expect deals to just shake out of a big pipeline, and the right opportunities need serious focus and attention.Ģ023 is definitely going to be a grind, but it's worth taking a beat for some introspection before you throw yourself back into the mix.Īnd thanks for the advice Jeremy Horowitz. It's much easier to do nothing, so we need to present ourselves as easy to work with and have a very short time to value.ģ️⃣ And let's stop the collective self-delusion around pipeline and get real about what's actually going to close. We just have to listen and be honest with ourselves:ġ️⃣ Every decision needs tangible financial impact tied to it, even the small ones, or it'll be deprioritized at best.Ģ️⃣ De-risk everywhere possible!! Making the wrong decision is a killer and change management is hard. The good news is that we need only listen to our customers and they'll tell us what they need. But instead, now is the time to be truly self-reflective and critical in how you're selling. It's tempting to double down on what you know, and what has worked in the past. Nobody wants to be the one to make a wrong bet with limited funds. Salespeople everywhere are struggling with tightening budgets and hesitant customers.
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